Returns & Exchanges

At Access Denied, we want you to be fully satisfied with your exclusive fashion pieces, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags intact. Our streamlined process ensures that returning your order is as seamless as your shopping experience.

1

Initiate Your Request

Log into your account and select the items you wish to return from your order history to generate a return authorization number.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all labels and protective tags remain attached to qualify for a full refund.

3

Attach Shipping Label

Download and print the pre-paid return shipping label provided in your confirmation email and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your return has been processed at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing